Shipping Policy

Policy in practice - Direct direction: US customers receive free standard delivery from gocontigo; shipping to addresses outside the United States is not offered.

Address corrections and cancellation

What this means - Responsive procedure: Customers should verify the address at checkout. Address changes and cancellations are considered before shipment, while shipped orders are handled under the Refund Policy.

Processing and transportation estimates

Store process - Customer-first handling: A typical order leaves processing after 1-2 business days and reaches its US destination after another 4-6 business days of transit.

Taxes

Customer outcome - Concise provision: Applicable taxes are added and collected in accordance with the law governing the transaction.

Shipment tracking

How we apply this - Consistent protection: Each dispatched order includes trackable carrier information, which may take a short period to become active.

Merchant identity and contact details

Service commitment - Responsive reference: The merchant information for gocontigo is provided below for direct customer use.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoplaza.shop

Phone: 512-993-0043

Physical and return address: 30 Amy Ln, Bangor, Pennsylvania, 18013, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).