Terms of Service

Store process - Clear outcome: Use of the gocontigo storefront, including checkout, is subject to these Terms of Service and all mandatory consumer protections.

Order review and acceptance

Customer reference - Measured application: Every order is subject to acceptance, inventory availability, payment authorization, and fraud review. An obvious error may be corrected, and a declined order receives any refund required by law.

Cancellation and return remedies

Practical detail - Verified information: Contact us before shipment to request cancellation. Later return, exchange, and refund rights are described in the Refund Policy.

Acceptable website use

Important context - Measured standard: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.

Product information and safe use

Customer standard - Store-specific response: Product pages aim to describe reusable bottles, mugs, tumblers, lids, and related accessories accurately. Device displays vary, so the instructions supplied for each item control care and safe use.

USD pricing, shipping, and taxes

Policy in practice - Order-specific expectation: Customers pay in USD. Free standard delivery does not remove tax obligations imposed by an applicable jurisdiction.

Liability and mandatory rights

Direct guidance - Policy-based protection: To the extent law permits, liability is limited to direct losses arising from the transaction; no term excludes a consumer right that cannot legally be waived.

Business and support information

Customer outcome - US-focused explanation: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoplaza.shop

Phone: 512-993-0043

Physical and return address: 30 Amy Ln, Bangor, Pennsylvania, 18013, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).